Zoho CRM consulting for small business

Tailored Solutions for Your Business

Want a consulting team that understands your processes, overcomes technical limitations and supports you in the long run?
We craft the custom system you need to unleash your team’s potential.
CRM Consulting for small business

Organizations we have helped solve their business challenges

Paul’s Team has turned our Zoho CRM into an efficient system. With minimal room for errors, our time spent on administrative tasks has dropped by 50%
Jane Bell | Administration Manager at Enventive
“At Certification QSE, we offer a wide range of consulting services.
Colean has helped us streamline our daily operations making us much faster at responding to inquiries.”  
François Sapé | CEO at Certification QSE
“Colean has helped us build our data structure around Zoho CRM.
Since then we had no data issue. We are 100% focused on sales knowing our system will scale with us.
Andrej Jansa | Director at X2SOL

Our Zoho CRM services

We enhance your business efficiency and performance with expert Zoho CRM consulting.

Customization & Configuration

Adjusting workflows, fields, and modules to meet your specific needs.
Benefit of customizing your CRM for unique and effective business processes.

Data Management

Dispersed customer data leads to inefficiencies and missed insights. Integrate your data with a CRM to ensure seamless access, improve customer experience, and drive business growth.

Inefficient Sales Productivity

Inefficient sales productivity costs your business. A CRM enhances efficiency by organizing leads, automating follow-ups, and providing valuable insights to help your sales team achieve better results.

Inconsistent Customer Service

Inconsistent customer service damages your reputation. A CRM system ensures uniformity by tracking interactions, automating responses, and providing comprehensive customer insights for improved service quality.

Difficult Sales Scaling

Scaling sales is challenging without the right tools. A CRM helps automate processes, manage leads, and provide insights, enabling your business to scale efficiently and effectively.

Isolated CRM System

Disconnected CRM systems limit effectiveness. Integrate your CRM with key business applications to unify data, boost collaboration, and drive better decision-making.

Choose your CRM consulting package

Purchase a 10, 20, 50 or more support hours and use them as needed within 6 months:

10 hours of consulting
1200
Solving small problems such as:
Add/remove fields
Customize users, roles, rules
Create reports and dashboards
Answer any technical questions
Custom visual for one module
Create up to 3 simple workflows
Configure Sales process stages
20 hours of consulting
2280
Solving advanced problems such as:
New CRM module deployment
Complex end to end workflows
Connect lead sources to CRM
Integrate with 3rd party tools
Simple Zoho Apps connections
50 hours of consulting
5400
Solving complex problems such as:
Deploy Zoho Books, Desks,… and integrate with Zoho CRM
Advanced automations with function and script coding
Advanced flow architecture: Command center, Blueprint, Kiosk,…
Zoho Action Plan
720
Operational Diagnostic
& Zoho Action Plan (ODAP)
In this first project together, we:
1/ Clarify your priorities
2/ Assess system strengths & gaps
3/ Define a clear action plan
4/ Align on scope & priorities
The foundation for structured, long-term growth

No CRM yet? No worries, check our CRM deployment offer.
Looking for a monthly based partnership? Please refer to our recurring pricing table.

Which CRM consulting package suits you best?
We share our prices and associated actions as a guidance and to ease packages renewals.
If you are new to our CRM consulting packages, we recommend an introductory call. An opportunity to share with us your needs and identify together the package that best suits your immediate needs.

Frequently asked questions

Yes. The hours credited with your purchase are valid for a period of 6 months from date of order. At the end of this period, your credit will be reset. Overall, we will do our best to remind you before expiration of your credits.

Our consulting packages are flexible. If your needs evolve, we can adjust the scope and hours accordingly. Contact us to discuss your specific requirements and we will tailor a solution to fit your needs. The new hours will be stacked to your existing hours.

Deciding on the right consulting service depends on the scope and complexity of your project. To determine the best service for your specific needs, we recommend booking a call with us. Our team will help you identify the ideal solution to achieve your goals.

Once you purchase a consulting package, we will schedule an initial consultation call to understand your needs in detail. Based on this discussion, we will outline the project timeline and begin the work promptly.

Our consulting packages are all-inclusive based on the hours specified. For those using Zoho CRM, an existing subscription is required and remains your responsibility. For Custom Projects, additional costs may be discussed during the consultation, depending on the complexity and specific requirements of your project.

During the consulting period, you will receive dedicated support from our expert consultants, including regular progress updates, technical guidance, and prompt responses to your queries. We aim to ensure seamless execution and successful project outcomes.

Our consulting services are designed to streamline your business operations by optimizing your CRM, enhancing your website, and developing custom software solutions. By automating routine tasks and integrating various systems, we help you focus on high-value activities, reduce operational costs, and improve overall productivity. To learn more about how we can tailor our services to meet your specific needs, book a call with our team.

We strive to delivering high valuable processes to satisfy our customers expectations in short and long term. We will regularly communicate on the path and milestones we take to deliver our work. However, making processes right sometimes take longer than we would all want to while other time our team workload may reach some limits and slow down our reactivity. As we work together, you will get to know our passionate team and its commitment to make you happy in the long run.

© Colean 2025